Taskify Support
At Taskify, we value our users and are committed to providing fast, effective, and friendly support. If you face any issues while using Taskify—whether it’s installation problems, task management questions, or technical difficulties—our support team is here to help.
For the Taskify, we provide support exclusively via Microsoft Teams. This ensures real-time communication and guided troubleshooting.
How to Contact Support
Step 1: Install Microsoft Teams
If you don’t already have Microsoft Teams installed, download it from the official website:
Mobile versions are also available on iOS and Android.
Using the desktop version is recommended for easier file sharing, screen sharing, and smoother communication.
Step 2: Join Our Support Team
You can join the Taskify Support team directly using this link:
Join Taskify Support on Microsoft Teams
Click the link and accept the invitation.
You’ll be added to the Taskify Support channel.
Make sure your Teams account uses the same email address registered with Taskify to avoid verification delays.
Step 3: Provide Verification Details
To help us verify your license quickly, please include:
Purchase Code (from your Envato/Codecanyon account or Taskify receipt)
Purchase Date (the date you bought Taskify)
Providing these details ensures faster verification and reduces back-and-forth communication.
Step 4: Start a Support Session
Once verified, you can report your issue:
Open Microsoft Teams.
Navigate to the Taskify Support channel or send a direct message to a support agent.
Include the following in your message:
Your Name and Company Name
Taskify Version (Normal Version)
Detailed description of the issue
Screenshots or screen recordings (if applicable)
Steps to reproduce the problem
Step 5: Real-Time Support
After submitting your details:
A support agent will discuss the issues and will try to troubleshoot it.
You can share server details , login details and other details asked by agent for faster diagnosis.
For general questions or guidance, our agents may reply directly in chat.
Please avoid posting support issues in general chat channels to ensure faster responses.
Support Hours
Monday to Friday: 9:30 AM – 6:30 PM (IST)
Saturday & Sunday: Limited support for urgent issues
Outside these hours, you can leave a message in Teams, and our team will respond during business hours.
Common Questions About Support
Can I call for support?
Currently, support is only through Microsoft Teams chat .Do I need a Microsoft account?
Yes, a Microsoft account is required to access Teams. Free accounts work perfectly.How fast is the response?
Our team typically responds within a few hours during business hours. Complex issues may take longer depending on their nature.
Conclusion
Microsoft Teams provides a reliable platform for real-time, interactive support. By joining our Teams channel, you can receive step-by-step guidance, share your screen for troubleshooting, and ensure your experience with Taskify is smooth and productive.
Join now and get direct support: Taskify Support on Microsoft Teams